Red Hat LC2000r - NetServer - 128 MB RAM Manual de servicio

HP NetServer LC 2000 Service Manual Online Version: 2.0 Last Updated: April 2000

Chapter 1 General Information 4 Always disconnect the power cord before removing any covers, to avoid exposure to high energy levels that may cause

Chapter 6 Replacing Parts 94 CaptiveScrewLocationsCaptiveScrewLocationsRear of System Captive Screw Locations 11. Slide the system board towards t

Chapter 6 Replacing Parts 95 Replacing the System Board NOTE Verify the switch settings on the defective system board removed are duplicated on the

Chapter 6 Replacing Parts 96 Processor CageCover Opening the Processor Card Cage 7. Depress the latches at the corners of the terminator card to

Chapter 6 Replacing Parts 97 Replacing VRMs You may choose to swap out a VRM (voltage regulator module) in the process of troubleshooting processor p

Chapter 6 Replacing Parts 98 Rotate latches out VRM Removal Replacing the VRM 1. Align the replacement VRM over the socket and gently press down.

99 Index 1 10/100 BaseT Ethernet, 9 2 256 Colors, 17 A AC Input Power, 15 AC power problems, 52 Acoustic Emissions, 16 administrator password, 44 Alt

Index 100 K keyboard dimensions, 16 problems, 50 Keyboard, 9 keyboard button, 7 L LAN Connector, 14 LC2000 BIOS Update diskette, 42 light pipes, 79 Li

Index 101 Serial A, 9 serial port connector, 9 Serial Port Connector, 12 Setup Utility, 11 SGRAM, 17 single-bit errors, 47 Sound Level, 16 Space Requ

Chapter 1 General Information 5 Press down onBlue Tab to Release BezelSlide Securing Screws (2)Blue SlideRelease Button (2)Hinge Pins (3) Removing th

Chapter 1 General Information 6 Extending the HP NetServer LC 2000r CAUTION To prevent damage to the covers, support the cover as you remove it fr

Chapter 1 General Information 7 The bottom cover does not provide any additional access to the interior, except the bottom of the mass storage drives

Chapter 1 General Information 8 CoverClosedPowerLED HP NetServer LC 2000r (front view) Rear Panel Communication PortsAC PowerInletsPowerSupply #1Red

Chapter 1 General Information 9 Keyboard MouseVideo NIC(Embedded)Serial ManagementExternal SCSI(Optional)Parallel(printer) Rear Panel Ports l

11 2 System Information Boot Drive Priority The on-board SCSI controller has two channels, A and B. Channel A is typically used to control the Hot Sw

Chapter 2 System Information 12 Connector Pinouts Video Connector Pinouts The built-in video uses the standard 15-pin analog display pinout configu

Chapter 2 System Information 13 Parallel Port Connector 12345678910111213141516171819202122232425 Pin Number Signal Description Pin Number Signal

ii Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to

Chapter 2 System Information 14 LAN Connector 18 Pin Number Signal Description 1 Transmit + 2 Transmit - 3 Receive + 4 Common Mode Termination

Chapter 2 System Information 15 HP NetServer LC 2000/2000r Power Ratings AC Input Voltages Maximum Input Power (VA) Maximum Input Power (W) Maximum

Chapter 2 System Information 16 Operating: -30 to 3,045 m (10,000 ft) Non-operating: -30 to 12,180 m (40,000 ft)

Chapter 2 System Information 17 Acoustic Emissions Sound Level: (LpA) < 50 dB(A) bystander position Physical Requirements LC 2000r Weight and Di

Chapter 2 System Information 18 Windows NT 4.0 Yes Provided with NOS NetWare 5 No No Driver is available SCO OpenServer 5.0 Yes SCO UnixWare 7

Chapter 2 System Information 19 Shaded rectanglerepresents theposition of slideswitch.2 Processor Speed (Bit 1)3 Processor Speed (Bit 2)4

Chapter 2 System Information 20 FlexibleDiskDriveSCSI ASCSI BIDECD-ROM123456Slots P1-432-bit33 MHzSlots P5-664-bit33 MHzControl Panel ConnnectorCon

Chapter 2 System Information 21 123456Primary ProcessorThermalSensor Location0123SystemBoardThermalSensor LocationSecondaryProcessorThermalSensorLoc

23 3 Parts Information Covers, Fans, Power Supply Exploded View 12352768491010 System Board Exploded View

iii Contents 1 General Information ...

Chapter 3 Parts Information 24 16171112141315 Mass Storage Exploded View 2021191822623A, BCD242527262827A Replaceable Parts List

Chapter3 Parts Information 25 NOTE The part numbers listed below were available at the time of publication. Part numbers may change after publicati

Chapter 3 Parts Information 26 Item Description Replacement Exchange 22 Drive bay cover D8520-63025 23 1.44 MB Floppy Disk Drive D2035-60282

27 4 Diagnostics Diagnostics The NetServer is supported by two types of diagnostics: • Boot Diagnostics These are routines that execute automatically

Chapter 4 Diagnostics 28 Use this topic to learn about how to use HP's NetServer DiagTools. The purpose of hardware diagnostic software is to pr

Chapter 4 Diagnostics 29 • add comments to the Support Ticket If you have TopTools remote management software installed and configured for use with

Chapter 4 Diagnostics 30 System (BIOS) ROM Test BIOS ROM chip calculates an eight-bit checksum. Test failure causes an error code to be displayed an

Chapter 4 Diagnostics 31 Real-Time Clock Test Checks the real-time clock registers and performs a test to ensure the clock is running. Test failure

Chapter 4 Diagnostics 32 1-3-4-3 Test 64K base memory 2E M, P 1-4-1-1 Test 64K base memory (upper 16 bits) 30 M, P 2-1-2-3 Copyright checksum

Chapter 4 Diagnostics 33 0011 Battery problem The NetServer BIOS is not responding due to a possible battery discharge. If the HP NetServer was unplu

iv The System Will Not Power Up...43 The System Will Not B

Chapter 4 Diagnostics 34 3. Run the Plug & Play utility supported by your Operating System. 4. If the problem persists, the accessory board

Chapter 4 Diagnostics 35 2. If the error persists, your system board may need to be replaced. Contact your service representative. 0103 Keyboard

Chapter 4 Diagnostics 36 0201 Parallel Port Controller resource conflict POST has detected an address space or IRQ resource conflict between the int

Chapter 4 Diagnostics 37 replaced. Contact your service representative. 0307 Flexible disk drive controller resource conflict POST has detected an a

Chapter 4 Diagnostics 38 Setup. 2. If the IDE device operates with the secondary channel, your system board may need to be replaced to recover pri

Chapter 4 Diagnostics 39 message applies only to the IDE cable (primary channel) marked IDE cable <#0530>. The secondary channel cable marked

Chapter 4 Diagnostics 40 To correct this: 1. If additional memory was just installed in your NetServer, please verify the installation conforms to

Chapter 4 Diagnostics 41 6. If the error persists, the system board may need to be replaced. Contact your service representative. 0901 Integrated

43 5 Troubleshooting Preventive Maintenance Procedures Refer to this table for HP NetServer preventive maintenance procedures. Be sure to turn off t

v Replacing a Power Supply ...89 Power Supply R

Chapter 5 Troubleshooting 44 The System Will Not Boot 1. Ensure the NetServer is plugged into to the correct power source. NOTE The HP NetServer

Chapter 5 Troubleshooting 45 NOTE This information assumes that the customer is booting MS-DOS (DiagTools is based on MS-DOS). If the customer is n

Chapter 5 Troubleshooting 46 • First make sure that the system is configured properly. Most system problems are the result of incorrect system and S

Chapter 5 Troubleshooting 47 2. Rename any BAT file used by the customer to start the application. 3. Retest the hardware and software. If both

Chapter 5 Troubleshooting 48 9. Power down the HP NetServer and remove the cover. 10. Reset Switch 7 from On (closed) to Off (open) in the conf

Chapter 5 Troubleshooting 49 Password Problems Use this topic to help with any Password Problems you might be having. If you forget the User password

Chapter 5 Troubleshooting 50 3. Ensure the NetServer is turned on. The front panel power-on LED and the power supply LED should be green and the f

Chapter 5 Troubleshooting 51 6. Boot the HP NetServer Navigator CD-ROM and run the Error Logging utility. If the system powers up and immediately

Chapter 5 Troubleshooting 52 Replace the defective DIMM. D. If you have rebooted the system with a known good DIMM and the error does not go away,

Chapter 5 Troubleshooting 53 • ECC (Error Checking and Correction) Single-Bit Errors. These errors may be detected in POST as in run-time. Appropria

Chapter 5 Troubleshooting 54 2. Insert a pointed object, such as a paper clip, into the emergency eject hole and push in about 1.5 inches (40 mm).

Chapter 5 Troubleshooting 55 1. ATAPI CD-ROM Drive2. Removable Device3. Hard Drive4. Enter Setup Utility 3. Use the keyboard's arrow keys to s

Chapter 5 Troubleshooting 56 CAUTION The Keyboard and Mouse ports are both PS/2 ports, but are not interchangeable. If you plug the keyboard into t

Chapter 5 Troubleshooting 57 • Check the LEDs on the adapter at the back of the computer. • Ensure you're using the correct drivers. • Ensure

Chapter 5 Troubleshooting 58 StatusLEDCaptive ScrewFanVentCaptiveScrewACInletReleaseHandle LC 2000 Power Supply Rear View Power Supply Module LED Sta

Chapter 5 Troubleshooting 59 b. Reset the circuit breaker after reconfiguring the devices. At some installation sites, if the circuit breakers are

Chapter 5 Troubleshooting 60 SCSI Subsystem Problems An external SCSI subsystem does not work at installation If your external SCSI subsystem does no

Chapter 5 Troubleshooting 61 11. If a second hard disk drive is connected to the SCSI bus cable, check it for proper SCSI ID selection, SCSI cable

Chapter 5 Troubleshooting 62 B. Select the either the internal or external SCSI controller. The internal SCSI channel is usually port 2000. Press

Chapter 5 Troubleshooting 63 16. Check that all SCSI devices LVD (low votage differential) SCSI and that no SE (single-ended) SCSI devices have be

1 1 General Information Notice to Service Technicians This is the service document for the HP NetServer LC2000 server. You also need to access the H

Chapter 5 Troubleshooting 64 PCI board fails intermittently • Verify the PCI card is properly seated. Clean the card-edge contacts. • Check for ade

Chapter 5 Troubleshooting 65 B. Refer to the manual provided with the screen saver utility. 8. Verify the memory modules are correctly seated i

Chapter 5 Troubleshooting 66 B. Verify the display power cable is connected to an AC power outlet and the video cable is connected to the NetServe

67 6 Replacing Parts Safety Information Use this topic to determine what safety precautions should be followed when servicing the HP NetServer. Follo

Chapter 6 Replacing Parts 68 5. Turn the NetServer onto its top. 6. Pull up on the two tabs. NOTE The front bezel may remain in place while th

Chapter 6 Replacing Parts 69 3. Press the power switch on the HP NetServer's control panel when prompted by the operating system. 4. Disco

Chapter 6 Replacing Parts 70 You must remove the bezel to remove the other covers from the HP NetServer or to access front-end components. 1. To r

Chapter 6 Replacing Parts 71 Press down onBlue Tab to Release BezelSlide Securing Screws (2)Blue SlideRelease Button (2)Hinge Pins (3) Removing the H

Chapter 6 Replacing Parts 72 4. Disconnect the power cables. WARNING The power supplies will continue to provide standby current to the NetServer

Chapter 6 Replacing Parts 73 3. Press the power switch on the HP NetServer's control panel when prompted by the operating system. 4. Disco

Chapter 1 General Information 2 Removing the HP NetServer's Bezel CAUTION To prevent damage to the covers, support the cover as you remove it

Chapter 6 Replacing Parts 74 Replacing DIMMs NOTE If a DIMM is not recognized by the NetServer during boot, consider reseating it in the slot before

Chapter 6 Replacing Parts 75 CAUTION Wear a wrist strap and use a static-dissipating work surface connected to the chassis when handling components.

Chapter 6 Replacing Parts 76 . 2. Remove the HP DIMM from its container, handling the module by its edges. 3. Align the notches on the DIMM with

Chapter 6 Replacing Parts 77 5. Gain access to the HP NetServer by referring to Replacing the Bezel and Replacing the Covers. 6. Remove all dri

Chapter 6 Replacing Parts 78 Screws Holding Hot Swap Cage to Chassis 10. Slide the hot swap cage forward and out of the chassis. Replacing the Ho

Chapter 6 Replacing Parts 79 WARNING The power supplies will continue to provide standby current to the NetServer until the power cable is disconnec

Chapter 6 Replacing Parts 80 Duplex BoardDuplex Board Cable Duplex Card Cable Removed 8. Remove the Duplex card. Duplex Card Removal/ Replacement

Chapter 6 Replacing Parts 81 Replacing the Fan Assembly Use this topic to replace the Fan Module or the entire Fan Assembly. The three fans in the HP

Chapter 6 Replacing Parts 82 Thumbscrewon back of fan module Fan Module Removal NOTE It may be necessary to remove some of the PCI boards (full leng

Chapter 6 Replacing Parts 83 Captive Screwsholding fan tray to chassis Removing the Fan Tray 10. Lift it up and out of the system. 11. To rep

Chapter 1 General Information 3 12. To replace the left side cover, position the cover’s tabs next to the respective holes along the outer edge on

Chapter 6 Replacing Parts 84 5. Gain access to the HP NetServer by referring to Replacing the Bezel and Replacing the Covers. CAUTION Wear a wris

Chapter 6 Replacing Parts 85 Replacing Hot Swap Drives The Hot Swap drive cage can support a variety of hard-drive configurations. When drive LEDs in

Chapter 6 Replacing Parts 86 CAUTION Use caution when handling the drive to prevent damage to the fragile light pipes. 3. Once the latch is open,

Chapter 6 Replacing Parts 87 2. With the drive ejector handle open, slide the drive into the Hot Swap assembly. Inserting the Drive 3. Once it

Chapter 6 Replacing Parts 88 CAUTION Protect the drive from static electricity by leaving it in its anti-static bag until you are ready to install i

Chapter 6 Replacing Parts 89 The plastic latch (6), which holds the PCI board in place, is hinge mounted on a molded plastic frame and the plastic fr

Chapter 6 Replacing Parts 90 Use this topic to remove and replace a power supply in the HP NetServer. Only one power supply (350 Watt) is required fo

Chapter 6 Replacing Parts 91 StatusLEDCaptive ScrewFanVentCaptiveScrewACInletReleaseHandleStrainrelief LC 2000 Power Supply Rear Panel 3. Grasp th

Chapter 6 Replacing Parts 92 3. Insert the power cord into the power inlet. 4. Verify the status LED goes On (green) when the NetServer is powe

Chapter 6 Replacing Parts 93 FlexibleDiskDriveSCSI ASCSI BIDECD-ROM123456Slots P1-4Slots P5-6Control Panel ConnnectorConfigurationSwitchTopTools I C