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Chapter 7. Troubleshooting

Report Invoked as Description

Entitlements entitlements Lists all organizations on the Satellite with their

system or channel entitlements.

Errata details errata-list Lists all errata that affects systems registered to the

Satellite

All Errata errata-list-

all

Complete list of all errata.

Errata for systems errata-

systems

Lists applicable errata and any registered systems

that are affected.

Users in the system users Lists all users registered to the Satellite.

Systems administered users-

systems

List of systems that individual users can administer.

For more information about an individual report, run spacewalk-report with the --info or --

list-fields-info and the report name. The description and list of possible fields in the report will

be shown.

For further information, the spacewalk-report(8) manpage as well as the --help parameter

of the spacewalk-report program can be used to get additional information about the program

invocations and their options.

7.2. Log Files

Virtually every troubleshooting step should start with a look at the associated log file or files. These

provide invaluable information about the activity that has taken place on the device or within the

application that can be used to monitor performance and ensure proper configuration. See Table 7.2,

“Log Files” for the paths to all relevant log files:

Note

There may be numbered log files (such as /var/log/rhn/rhn_satellite_install.log.1, /var/

log/rhn/rhn_satellite_install.log.2, etc.) within the /var/log/rhn/ directory. These

are rotated logs, which are log files created with a .<NUMBER> extension when the

current rhn_satellite_install.log file fills up to a size as specified by the

logrotate(8) daemon and the contents written to a rotated log file. For example,

the rhn_satellite_install.log.1 contains the oldest rotated log file, while

rhn_satellite_install.log.4 contains the most recently rotated log.

Table 7.2. Log Files

Component/Task Log File Location

Apache Web server /var/log/httpd/ directory

RHN Satellite /var/log/rhn/ directory

RHN Satellite Installation Program /var/log/rhn/rhn_satellite_install.log

Database installation - Embedded

Database

/var/log/rhn/install_db.log

Database population /var/log/rhn/populate_db.log

1 2 ... 55 56 57 58 59 60 61 62 63 64 65 ... 85 86

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