Red Hat NETSCAPE ENTREPRISE SERVER 6.0 - INSTALLATION AND MIGRATION GUIDE Guía de instalación descargar pdf (Pagina 174)

General Installation Issues

174 Web Agent Installation Guide

Attempt to Access DMS Page Returns Error

Valid on Windows

Symptom:

On Windows systems, you receive a servlet DMS not found error when you

access a DMS page.

Solution:

Check the ServletExec CLASSPATH and modify it if necessary.

More information:

Fix the ServletExec CLASSPATH for DMS (see page 50)

Web Agent Not Shown in Add/Remove Programs Control Panel

Symptom:

I cannot uninstall the Web Agent from the Add/Remove Programs list control

panel because the SiteMinder Web Agent is not listed.

Solution:

Remove the Agent as follows:

1. Open the registry editor.

2. Go to

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Un

install\SiteMinder\WebAgent

3. Highlight the entire UninstallString entry and copy it.

4. Open a DOS window and paste the UninstallString into the window at a DOS

prompt.

5. Press ENTER.

The Agent is uninstalled.

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Red Hat NETSCAPE ENTREPRISE SERVER 6.0 - INSTALLATION AND MIGRATION GUIDE Guía de instalación Pagina 174