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Service Desk Integration in Job Manager
When VCM Service Desk Integration is licensed and activated, it suspends any requested change to a
VCM-managed machine while VCM integrates with the Service Desk application to pass the change
through a change management process. If a job was suspended in VCM, it appears in Administration |
Job Manager | Pending Response. Once the job is approved, it is released to run, thereby appearing in
either the Job Manager | Running or Job Manager | Scheduled nodes. Jobs integrated with VCM
Service Desk Integration are listed by RFC in the Job Manager data grids.
Click Administration | Job Manager to display the VCM Job Manager node.
NOTE Jobs for VCM Patching-managed machines appear in the Patching Job Manager, not the VCM Job
Manager. Locate these jobs at: Patching | Administration | Job Manager. Click VCM Patching
Administration | Job Manager | Pending Response to locate jobs that are currently awaiting approval.
Click VCM Patching Administration | Job Manager | Running or VCM Patching Administration |
Job Manager | Scheduled to locate approved jobs that are currently running, or are scheduled to run.
vCenter Configuration Manager Installation and Getting Started Guide
206 VMware, Inc.
- Getting Started Guide 1
- Copyright 2
- Contents 3
- Getting Started with VCM 53 4
- VMware, Inc. 5 5
- 6 VMware, Inc 6
- VMware, Inc. 7 7
- 8 VMware, Inc 8
- About This Book 9
- 10 VMware, Inc 10
- Preparing for Installation 11
- Using Installation Manager 12
- Administration Rights 13
- VCM Remote Virtual Directory 14
- Server Authentication 15
- 16 VMware, Inc 16
- Windows Machines 17
- 18 VMware, Inc 18
- VMware, Inc. 19 19
- 20 VMware, Inc 20
- VMware, Inc. 21 21
- 22 VMware, Inc 22
- VMware, Inc. 23 23
- 24 VMware, Inc 24
- VMware, Inc. 25 25
- 26 VMware, Inc 26
- VMware, Inc. 27 27
- 28 VMware, Inc 28
- VMware, Inc. 29 29
- 30 VMware, Inc 30
- VMware, Inc. 31 31
- 32 VMware, Inc 32
- Summary page appears 33
- 34 VMware, Inc 34
- Upgrading to VCM 5.3 36
- Before Upgrading 37
- Performing the Upgrade 37
- 38 VMware, Inc 38
- Option Definition 39
- 40 VMware, Inc 40
- VMware, Inc. 41 41
- 42 VMware, Inc 42
- ESX 2.5 5.1.3 43
- 44 VMware, Inc 44
- VMware, Inc. 45 45
- 46 VMware, Inc 46
- Understanding User Access 47
- How to Launch VCM and Log On 48
- General Information Bar 49
- Portal Toolbar 49
- 50 VMware, Inc 50
- Select: If you want to: 51
- Where to Go Next 52
- 54 VMware, Inc 54
- VMware, Inc. 55 55
- Discovering Windows Machines 56
- VMware, Inc. 57 57
- 58 VMware, Inc 58
- Licensing Windows Machines 59
- 60 VMware, Inc 60
- VMware, Inc. 61 61
- 62 VMware, Inc 62
- VMware, Inc. 63 63
- 64 VMware, Inc 64
- VMware, Inc. 65 65
- 66 VMware, Inc 66
- VMware, Inc. 67 67
- 68 VMware, Inc 68
- VMware, Inc. 69 69
- 70 VMware, Inc 70
- VMware, Inc. 71 71
- 72 VMware, Inc 72
- VMware, Inc. 73 73
- Job Status Reporting for WCI 74
- Running Reports 75
- 76 VMware, Inc 76
- VMware, Inc. 77 77
- 78 VMware, Inc 78
- VMware, Inc. 79 79
- Adding UNIX/Linux Machines 81
- Licensing UNIX/Linux Machines 82
- VMware, Inc. 83 83
- 84 VMware, Inc 84
- VMware, Inc. 85 85
- 86 VMware, Inc 86
- VMware, Inc. 87 87
- VMware, Inc. 89 89
- 90 VMware, Inc 90
- VMware, Inc. 91 91
- 92 VMware, Inc 92
- VMware, Inc. 93 93
- Adding Mac OS X Machines 94
- VMware, Inc. 95 95
- Licensing Mac OS X Machines 96
- VMware, Inc. 97 97
- 98 VMware, Inc 98
- VMware, Inc. 99 99
- 100 VMware, Inc 100
- # ./CSIInstall/InstallCMAgent 101
- 102 VMware, Inc 102
- Getting Started with VCM 103
- VMware, Inc. 103 103
- 104 VMware, Inc 104
- VMware, Inc. 105 105
- 106 VMware, Inc 106
- VMware, Inc. 107 107
- 108 VMware, Inc 108
- Discovering Oracle Instances 109
- 110 VMware, Inc 110
- VMware, Inc. 111 111
- 112 VMware, Inc 112
- VMware, Inc. 113 113
- 114 VMware, Inc 114
- VMware, Inc. 115 115
- 116 VMware, Inc 116
- VMware, Inc. 117 117
- VCM Support of ESXi 118
- Configuration 119
- VMware, Inc. 121 121
- Installing Agent Proxies 122
- VMware, Inc. 123 123
- 124 VMware, Inc 124
- VMware, Inc. 125 125
- 126 VMware, Inc 126
- VMware, Inc. 127 127
- 128 VMware, Inc 128
- Client/vCenter Client 129
- 130 VMware, Inc 130
- VMware, Inc. 131 131
- 132 VMware, Inc 132
- VMware, Inc. 133 133
- Adding Web Services Settings 134
- Viewing ESX Machine Data 135
- 136 VMware, Inc 136
- Virtualization Reports 137
- 138 VMware, Inc 138
- VMware, Inc. 139 139
- 140 VMware, Inc 140
- VMware, Inc. 141 141
- 142 VMware, Inc 142
- VMware, Inc. 143 143
- 144 VMware, Inc 144
- VMware, Inc. 145 145
- Further Reading 146
- Workflow Diagram 147
- Before Collecting Remote Data 148
- VMware, Inc. 149 149
- 150 VMware, Inc 150
- VMware, Inc. 151 151
- 152 VMware, Inc 152
- VMware, Inc. 153 153
- 154 VMware, Inc 154
- VMware, Inc. 155 155
- 156 VMware, Inc 156
- VMware, Inc. 157 157
- 158 VMware, Inc 158
- VMware, Inc. 159 159
- 160 VMware, Inc 160
- Launch an Assessment 161
- Create an Assessment Template 162
- VMware, Inc. 163 163
- Run the Assessment 164
- VMware, Inc. 165 165
- 166 VMware, Inc 166
- VMware, Inc. 167 167
- Getting Started 168
- Prerequisites for Assessment 169
- 170 VMware, Inc 170
- VMware, Inc. 171 171
- 172 VMware, Inc 172
- VMware, Inc. 173 173
- Acquiring the UNIX Patches 174
- Storing the UNIX Patches 174
- Prerequisites for Deployment 175
- Deploying the Patches 175
- How the Deploy Action Works 176
- 178 VMware, Inc 178
- Package Manager for Windows 179
- 180 VMware, Inc 180
- Prerequisites 181
- Procedure 181
- Software Repository Structure 182
- Install Package Studio 182
- Installing the VCM Agent 184
- Repositories 185
- VMware, Inc. 187 187
- 188 VMware, Inc 188
- Install Packages 189
- 190 VMware, Inc 190
- VMware, Inc. 191 191
- 192 VMware, Inc 192
- 194 VMware, Inc 194
- Extensions for Assets 195
- View Available Fields 196
- VMware, Inc. 197 197
- 198 VMware, Inc 198
- VMware, Inc. 199 199
- Editing Values for Devices 200
- Modifying Other Devices 201
- 202 VMware, Inc 202
- 204 VMware, Inc 204
- Integration 205
- 206 VMware, Inc 206
- 208 VMware, Inc 208
- Directory 209
- 210 VMware, Inc 210
- VMware, Inc. 211 211
- 212 VMware, Inc 212
- VMware, Inc. 213 213
- 214 VMware, Inc 214
- VMware, Inc. 215 215
- 216 VMware, Inc 216
- VMware, Inc. 217 217
- Running the Setup DCs Action 218
- VMware, Inc. 219 219
- 220 VMware, Inc 220
- VMware, Inc. 221 221
- 222 VMware, Inc 222
- Active Directory Dashboards 223
- 224 VMware, Inc 224
- Active Directory Reports 225
- VMware, Inc. 227 227
- 228 VMware, Inc 228
- Viewing SMS Dashboards 229
- Viewing SMS Server Data 230
- Viewing SMS Client Data 231
- Viewing SMS Reports 232
- 234 VMware, Inc 234
- Update Services 235
- Services 235
- 236 VMware, Inc 236
- Viewing WSUS Clients 237
- VMware, Inc. 239 239
- 240 VMware, Inc 240
- Installing the VCM Tools Only 241
- Foundation Checker 242
- VCM Job Manager Tool 242
- VMware, Inc. 243 243
- VCM Import/Export 244
- Content Wizard 245
- 246 VMware, Inc 246
- VMware, Inc. 247 247
- 248 VMware, Inc 248
- VMware, Inc. 249 249
- 250 VMware, Inc 250
- VMware, Inc. 251 251
- 252 VMware, Inc 252
- Integrity Task page appears 253
- 254 VMware, Inc 254
- VMware, Inc. 255 255
- 256 VMware, Inc 256
- VMware, Inc. 257 257
- 258 VMware, Inc 258
- VMware, Inc. 259 259
- To Resolve the Problem 260
- 262 VMware, Inc 262
- VMware, Inc. 263 263
- 264 VMware, Inc 264
- VMware, Inc. 265 265
- 266 VMware, Inc 266
- VMware, Inc. 267 267
- 268 VMware, Inc 268
- VMware, Inc. 269 269
- 270 VMware, Inc 270
- VMware, Inc. 271 271
- 272 VMware, Inc 272
- VMware, Inc. 273 273
- 274 VMware, Inc 274
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