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14 Novell eDirectory 8.8 SP7 Troubleshooting Guide

 If the

-632: Error description System failure

error message appears during installation,

exit from the installation process.

Set the

n4u.base.slp.max-wait

parameter to a larger value, such as 50, in the

/etc/opt/

novell/eDirectory/conf/nds.conf

file, then restart the installation process.

 During installation, if the

Tree Name Not Found

error message is displayed, do the following:

1 Check whether multicast routing is enabled on the Solaris host that you are installing the

product on.

2 Specify the IP address of the master server of the Tree partition.

2.1.3 Installation Takes a Long Time

When you are installing eDirectory into an existing tree and the installation takes a long time to

complete, look at the DSTrace screen on the server. If the

-625 Transport failure

message

appears, you need to reset the address cache.

To reset the address cache, enter the following command at the system console:

set dstrace = *A

2.1.4 eDirectory Install Fails for Container Administrators

The eDirectory 8.8 installation program supports installations by administrators who have

supervisor rights to the container that the server resides in. In order to handle this, the first server

that eDirectory 8.8 is installed into must have supervisor rights to [Root] to extend the schema. From

that point on, subsequent servers do not have to have rights to [Root]. However, with eDirectory 8.8,

depending on the platform that eDirectory 8.8 is installed in to first, all schema might not be

extended, requiring supervisor rights to [Root] for subsequent server installations on different

platforms.

If eDirectory 8.8 will be installed on multiple platforms, make sure that you have supervisor rights to

[Root] for the first server eDirectory will be installed on for EACH platform. For example, if the first

server that eDirectory 8.8 is going to be installed on is running Linux, and eDirectory 8.8 will also be

installed on Solaris, the first server for each platform must have supervisor rights to [Root].

Subsequent servers on each platform will only have to have container administrator rights to the

container where the server is being installed.

For additional information, see solution NOVL83874 (http://support.novell.com/docs/Tids/Solutions/

10073723.html) in the Novell eDirectory 8.7.x Readme Addendum.

2.1.5 NICI Installation Failed - 1497

A message warning that the Novell International Cryptographic Infrastructure (NICI) initialization

failed means that the

NFK

file is not right. Ensure that you have the right

NFK

file. This problem might

not occur on Linux and UNIX platforms, as by default the

NFK

file is part of the NICI package.

2.1.6 Naming Objects

When you use special characters while naming objects, the -

671 No Such Parent

error message

appears. Avoid using any of the following special characters when naming objects:

\ /, * ? .

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