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56 Novell eDirectory 8.8 SP7 Troubleshooting Guide
This server can communicate with all other servers.
There have not been any servers improperly or incompletely removed from the tree.
The Health subreport will indicate if any partitions are not within tolerance for the replication
sync times.
If you are using iMonitor 1.5, select the Errors report option. The following items will be verified. You
should browse the report and make sure that there are no errors.
The agent version is displayed. Make sure all servers tree-wide are running the most current
eDirectory Support Pack available from the NetIQ Support Web site (https://www.netiq.com/
support/).
All servers are within Timesync tolerances.
This server can communicate with all other servers.
There have not been any servers improperly or incompletely removed from the tree.
Using the iMonitor Obituary Listing report or the iMonitor Object Statistics report, you can find any
obituaries on your system. If you find any obituaries that you don't believe are being processed, see
Section 9.4, “Troubleshooting Tips,” on page 56.
9.4 Troubleshooting Tips
There are two general reasons that obituaries don't process: either the obituary has been orphaned
(that is, the obituary exists on some servers but not all servers) or the obituary is stuck (that is, it exists
on all servers but its states are not advancing for some reason).
Do the following to troubleshoot orphaned or stuck obituaries:
Don't panic!
If the obituary is for an object not stored on this server (that is, the object is an External
Reference):
Check to see if the real object has a matching obituary. If not, this obituary has been
orphaned. See “Resolving Orphaned Obituaries on Extrefs” on page 57 for more
information.
If the real object has a matching obituary, troubleshoot and resolve obituary problems on
the real object before attempting to address any issues with the obit on the
ExtRef
partition.
Make sure that the obituaries are correctly synchronized.
Use the iMonitor Agent Synchronization page to check for and resolve any synchronization
errors.
Obituaries can change states only after all agents holding a copy of the replica ring have
seen the state change. There are several ways to ensure that every replica has seen the data:
While browsing the entry with obituaries, click the Entry Synchronization link. The page
displayed will show all attributes that have not been synchronized to all replicas.
Find the oldest time stamp on any of the obituary attribute values. The difference between
that time and the current time should be greater than the interval shown in the Max Ring
Delta field on the Partition Synchronization page.
Evaluate the transitive vector.
Run the iMonitor Server Information Report to ensure that all server communication is
functioning.
- Troubleshooting Guide 1
- Legal Notices 2
- Novell Trademarks 2
- Third-Party Materials 2
- Contents 3
- 6 Troubleshooting SNMP 45 4
- 7 iMonitor 49 4
- 8 iManager 51 4
- 9Obituaries 53 4
- Contents 5 5
- Contents 7 7
- About This Book 9
- Documentation Updates 10
- Additional Documentation 10
- Resolving Error Codes 11
- 2.1 Installation 13
- 2.1.6 Naming Objects 14
- 2.2 Configuration 15
- 2.2.3 Adding New Servers 16
- 2.3 Upgrade 17
- 2.4 Multiple Instances 19
- 3.1 Windows 21
- 3.2 Linux 21
- 3.3 Solaris 22
- Log Files 25
- Troubleshooting LDIF Files 27
- 5.1.2 LDIF Content Records 28
- 5.1.3 LDIF Change Records 29
- The Delete Change Type 30
- The Modify Change Type 30
- The Modify DN Change Type 32
- 5.2 Debugging LDIF Files 34
- The default is 37
- Option Description 37
- 5.3.2 Adding a New Attribute 40
- Troubleshooting SNMP 45
- 6.2 SNMP Group Object 46
- 6.3 SNMP Initializing Errors 46
- 6.6 SNMP Issues 46
- 6.6.3 Restarting ndssnmpsa 47
- On Windows 50
- Using Quick Create 51
- Obituaries 53
- 9.1 Examples 54
- 9.3 Prevention 55
- 9.4 Troubleshooting Tips 56
- 9.4.1 Solutions 57
- 9.4.2 Previous Practices 58
- Using ICE 62
- 10.3.1 Prerequisites 63
- Troubleshooting Schema 67
- DSRepair 69
- Replication 71
- Clone DIB Issues 73
- Services 75
- 6 Click Apply, then click OK 76
- 16.2 ndsconfig Utility 77
- 16.3 ndsmerge Utility 78
- 16.4 DSTrace Utility 78
- 16.5 ndsbackup Utility 78
- 16.6 Using DSRepair 79
- Global Schema Operations 81
- 16.7 Using DSTrace 85
- 16.7.1 Basic Functions 86
- 16.7.2 Debugging Messages 86
- 16.7.3 Background Processes 89
- NMAS on Linux and UNIX 95
- Troubleshooting on Windows 97
- Troubleshooting on Windows 99 99
- DHost remote management page 102
- Encrypting Data in eDirectory 103
- Possible Cause 105
- SASL-GSSAPI 109
- 4 Perform the LDAP 111
- Miscellaneous 113
- MALLOC_CHECK Settings in ndsd 114
- 23.7 Disabling SecretStore 116
- 23.8 Viewing SLP Man Pages 116
- 2.16.840.1.113719.1.27.103.7 118
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