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portmap (or rpcbind) were performed during NEC ESMPRO Agent use, NEC ESMPRO Agent cannot work

normally.

Solution: Execute the following command so that NEC ESMPRO Agent restarts.

# /opt/nec/esmpro_sa/bin/ESMRestart

There is time when the message of NEC ESMPRO Agent is recorded in a syslog at

the time of the system or service stop.

Requirements: NEC ESMPRO Agent all versions.

Description: There is time when the following messages are recorded in a syslog at the time of the system

stop. The part of "XXXXX" represents alphanumeric characters.

###ERR###RPC###: RPC XXXXX

Solution: There is not the influence for a monitor function of NEC ESMPRO Agent.

There is time when the message of ESMamvmain is recorded in a syslog at the time

of the system or service stop.

Requirements: NEC ESMPRO Agent all versions working on the 64 bits Linux OS.

Description: ESMamvmain service closes a file at the time of a stop, but, by a timing, segfault occurs in

function (dlclose). In addition, in a syslog, general protection may be recorded, too. The value indicating PID

and the address varies according to the situation.

kernel: ESMamvmain[0000] general protection rip:0000000000 rsp:00000000 error:0

kernel: ESMamvmain[0000]: segfault at 0000000000000000 rip 0000000000000000 rsp

0000000000000000 error 0

Solution: It is a phenomenon to occur in dlclose function calling for only at the time of shut down. There is not

the influence for a monitor function of NEC ESMPRO Agent.

There is time when message of pidof is recorded in a syslog at the time of the

system or service stop.

Requirements: NEC ESMPRO Agent all versions working on the 64 bits Linux OS.

Description: NEC ESMPRO Agent has processing that uses the pidof of system command. When the load of

the entire system is high, NEC ESMPRO Agent is not influenced to operation though the following messages

might be registered in syslog. PID varies according to the situation.

pidof[0000]: can't read sid for pid 0000

Solution: There is not the influence for a monitor function of NEC ESMPRO Agent.

The delay of SNMP report or omission of SNMP report sometimes occurs.

Requirements: NEC ESMPRO Agent all versions.

Description: When you set update interval of server state / constitution information in the state that started

NEC ESMPRO Manager more briefly than default setting (60 seconds), it may be the lost of report or the

delay of report.

Solution: Apply it in the above for 60 seconds of default setting at the update interval of server state /

constitution information. Or apply it to use a high reliability report (TCP/IP).

There is time when SNMP report delay at the time of OS start occurs.

Requirements: NEC ESMPRO Agent all versions.

Description: When the phenomenon of the report object occurred when there is not ready for the report at the

time of OS start, it does re-try processing. There is time when it is reported after a re-try (5 minutes) when

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Red Hat ENTERPRISE LINUX 4.5.0 - Guía de usuario Pagina 90